Saturday, March 21, 2009
Qwest sucks!!!
I have been fighting with my internet company Qwest for about 6 months now. My bill is wrong every month and I have to call and ask them WTF!!! I'm ready to switch to Cox high speed internet. It will cost about $20 more dollars a month but I should get better service at 12Mbps instead of crappy service at 7Mbps.
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4 comments:
Hello Stephen, my name is Brian and I work for Qwest. I apologize that you've had billing issues with your DSL, but if you are still having billing issues, I would like to help get them resolved.
If you still need help with your Qwest bill, please e-mail at TalkToUs@qwest.com, or you can Tweet us at http://Twitter.com/TalkToQwest.
Please let me know if I can be of assistance, as I know how frustrating billing issues can be.
Thanks Stephen,
B
@ Brian with Qwest. I will be getting a bill from Qwest this week and I hope all changes have been made. I'm still being charged for an item I was told would be free, but Qwest said there was nothing they could do about that. Thanks for the concern but I think the damage has been done.
Hey Stephen, I'm sorry that this happened and it sounds like we've possibly burned a bridge here. I've been a manager here at Qwest for 4+ years, and I know that sometimes there are things I can do when all else fails. So, I would like look into this further to see if there may be something I can do.
If you would rather I not look into it, I understand. But, I wouldn't mind researching this for you, and would like to help.
If so, please let me know, and I'll be looking out for your reply. :0)
Thanks Stephen,
B
Brian,
I would like that. Please contact me by Email with your contact info.
skmitchell02@yahoo.com
Thanks,
Stephen
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